Insights

How to protect corporate reputation in a digital world

Posted by
Angela Carmichael
President
Insights

How to protect corporate reputation in a digital world

Écrit par
Angela Carmichael
Présidente

Recent events prove that if your business is not performing proper due diligence to protect customer information, you should keep your corporate crisis communications handbook in close proximity since you will inevitably need to draw on it to weather your company through a storm.

To help our clients better protect their customers’ privacy and preserve trust with customers, I recently sat down with Imran Ahmad, a Toronto-based lawyer with the law firm Miller Thomson LLP who literally wrote the book on cybersecurity in Canada.

With his expertise in the area of privacy and data security and my insights on reputation, we recently penned an article for the Financial Post outlining the steps organizations must take to protect themselves in a digital era that’s fraught with risk.

Read Why it's so important to safeguard your customer data and protect your brand to understand how due diligence might one day save your corporate reputation.  

Recent events prove that if your business is not performing proper due diligence to protect customer information, you should keep your corporate crisis communications handbook in close proximity since you will inevitably need to draw on it to weather your company through a storm.

To help our clients better protect their customers’ privacy and preserve trust with customers, I recently sat down with Imran Ahmad, a Toronto-based lawyer with the law firm Miller Thomson LLP who literally wrote the book on cybersecurity in Canada.

With his expertise in the area of privacy and data security and my insights on reputation, we recently penned an article for the Financial Post outlining the steps organizations must take to protect themselves in a digital era that’s fraught with risk.

Read Why it's so important to safeguard your customer data and protect your brand to understand how due diligence might one day save your corporate reputation.  

Angela Carmichael
President
With over 20 years of communications experience, Angela leads our talented FleishmanHillard HighRoad team and plays an integral role helping our clients through issues, crisis management and corporate reputation initiatives. She inspires her teams to produce compelling programs that are insightful, creative and drive business success for our clients.
Angela Carmichael
Présidente
Avec plus de 20 ans d’expérience en communication, Angela dirige notre équipe de professionnels doués chez FleishmanHillard HighRoad et joue un rôle essentiel dans l’accompagnement stratégique de nos clients lorsqu’ils font face à des crises et est une ressource clé indéniable dans les démarches de ces derniers à maintenir ou croître la réputation de leur entreprise. Elle inspire ses équipes à développer des programmes percutants et efficaces misant sur la créativité, et s’assure que chaque membre chez FHR contribue à la réussite commerciale de nos clients.